Privacy Policy

1. Introduction and Scope of Data Collection

Welcome to the Eden Pavilion. Eden Pavilion Entertainment Ltd. ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy informs you how we look after your personal data when you visit our website (regardless of where you visit it from) and tells you about your privacy rights and how the law protects you. This platform is strictly a free-to-play simulated social casino. No real money gambling occurs here.

2. Information Collected from Guest Players

If you choose to use our platform as a "Guest," we collect minimal data required to maintain your gameplay session. This includes an anonymous session identifier, your virtual Nectar Drops (NDR) balance, game outcomes, and technical data such as browser type, time zone setting, and device characteristics. We do not require identifiable information like your name or email for basic guest play.

3. Information Collected from Registered Users

Should you decide to upgrade from a guest account to a registered account (Garden Pass), we will collect Identity Data (such as first name, last name), Contact Data (such as email address), and Profile Data (such as your username, password, preferences, feedback, and survey responses). This information is used solely to secure your account and persist your virtual progress across devices.

4. Technical Data and Game Analytics

As you interact with our website, we automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies. We use this data to improve our platform, fix bugs, and analyze which virtual games (like Orchid Reels or Lotus Roulette) are most popular, ensuring our botanical ecosystem remains balanced.

5. How We Share Information with Third Parties

We do not sell your personal data to third parties. We may share your data with trusted third-party service providers acting as processors who provide IT and system administration services, or analytics providers. We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. Data Retention and Security Protocols

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

7. User Rights under UK Data Protection Laws

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to request access to your personal data, request correction, request erasure, object to processing, request restriction of processing, and request transfer of your personal data. If you are a guest user, deleting your local browser data will effectively erase your session history.

8. Policy Updates and Contact Information

We keep our privacy policy under regular review. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact our data privacy manager using the details set out below.